21 Casino
A Data-Driven Review

21 Casino Review

We’ve put 21 Casino through our rigorous, data-driven review process. Our team of experts has thoroughly evaluated over 200 factors across six crucial categories, including bonuses, game selection, payment options, customer support, mobile usability, and security. 

Whether you’re a seasoned player or just starting out, our review will provide you with the insights needed to determine if 21 Casino is the right fit for you. Let’s get going. 

21 Casino Bonuses and Offers Analysis

We’ve done our homework and analyzed everything this online casino has to offer, giving it an overall bonus score of 72 out of 100. While this score is slightly below the market average, don’t click away just yet as there’s still plenty to explore.

What should one expect from a good casino bonus program? According to me a good online casino should offer generous amounts with fair wagering requirements that you can use across the whole library of casino games. In fact, I would say, a few well-crafted bonuses can often provide more value than a pile of promotions with hidden conditions. 

Let’s see what 21 Casino’s bonus program looks like.

6 Types of Bonuses Available

First things first, let’s talk about the variety of bonuses available at 21 Casino. We found six different types of bonuses up for grabs, including a welcome bonus, no deposit bonus, free spins for new players, a VIP/loyalty program, high roller bonuses, and regular free spins promotions. That’s a pretty solid lineup if you ask me.

Now, let’s get into the nitty-gritty of these bonuses. The no deposit bonus is always a crowd-pleaser, giving you a chance to test the waters without risking your own cash. And if you’re a high roller, you’ll be happy to know that 21 Casino has some exclusive bonuses just for you. The VIP/loyalty program is also a nice touch, rewarding players for their dedication and commitment to the casino.

But what about those regular free spins promotions? We were pleasantly surprised to find that 21 Casino offers these on a consistent basis, giving players even more chances to play for real money without breaking the bank.

Up To $300 in Bonuses Available for New Players

Of course, we can’t forget about the welcome bonus. This is the bread and butter of any online casino. At 21 Casino, new players can claim up to $300 in bonuses on their first deposit which is just slightly above the market average. 

New depositing players at 21 Casino will also receive 21 free spins as part of the welcome package. The wagering requirements for these free spins are also set at 35x, which is slightly higher than the market average.

It’s worth mentioning also that 21 Casino’s bonuses are non-sticky, which is a huge plus in our book. Non-sticky bonuses, also known as parachute bonuses, allow you to withdraw your deposit and winnings without touching the bonus funds. This means you can avoid those pesky wagering requirements altogether if you don’t dip into your bonus balance. 

Current Casino Promotions

21 Casino Games and Providers Evaluation

A good online casino should offer a stellar games selection, providing you with a constant stream of new and exciting options to explore. 

After carefully analyzing and scoring various aspects of their gaming selection, we’ve given 21 Casino a total score of 74 out of 100 in this category. Their game library may not be the most extensive in the industry, however it’s still ‘Very Good’ and there’s still plenty to explore and enjoy at this online casino.

When it comes to game variety, 21 Casino offers a good selection of 2,204 games from 162 different providers. They have a wide range of options, from classic slots and table games to live dealer experiences and exclusive titles. So you’re sure to find something that you’ll enjoy playing. 

Over 2,200 Games Are Available at 21 Casino as of November 2024

Approximately 1,900 Slot Games To Play at 21 Casino

21 Casino’s slots selection carries approximately 1,900 slot games, so in reality you’ll have no shortage of options to choose from. That said, it is still below the market average, meaning you’ll find a bigger selection of slots in many other online casinos.

The good news is that 21 Casino carries many of the popular slot titles like “Tropi Cool,” “Big Bamboo,” “Wanted Dead or a Wild,” and “Vikings Go Berzerk”.

Apart from this, 21 Casino has also partnered with the most popular software providers in the industry like Evolution Gaming, Microgaming, NetEnt, and Yggdrasil Gaming. This ensures you get to play on some of the most cutting-edge and entertaining slots on the market.

21 Casino offers 223 Megaways slots and 240 progressive jackpot slots, which are slightly above the market average, and which demonstrates that 21 Casino is providing the most sought after types of slots. 

Live Casino, Live Dealer and Table Games

21 Casino’s live casino and table games selection does not disappoint. With 155 live dealer and table games available, you can enjoy playing alongside professional dealers in real-time.

You can choose from 50 different roulette variations, 43 blackjack tables, 10 baccarat games, and 45 poker options. You can also explore a variety of dice games and game shows, such as “Crazy Time” and “Monopoly Live,” for a truly immersive and entertaining experience.

Game Providers Available

Top Software Providers at 21 Casino

21 Casino Payments, Currencies & Banking Analysis

When it comes to online casinos, a great payment and banking system is characterized by robust security measures, a wide range of payment options, and lightning-fast transactions with low or no fees. 

After thoroughly analyzing and ranking 21 Casino’s payment providers and overall selection of currencies, we found their payment and banking options to be excellent, deserving a score of 95, placing them well above the market average in this category.

30 Payments Methods Available at 21 Casino

One of the standout features of 21 Casino’s banking system is the sheer variety of payment methods available. With a total of 30 different options, including credit/debit cards, e-wallets, bank transfers, mobile payments, online banking, vouchers, and even cryptocurrencies, players have the flexibility to choose the method that best suits their needs. 

As for processing times, 21 Casino aims to handle all withdrawal requests promptly and efficiently, with most transactions being completed within 24-48 hours, depending on the chosen payment method.

To ensure the security of your funds and personal information, 21 Casino employs state-of-the-art encryption technology and adheres to strict regulatory guidelines. This means you can deposit, play, and withdraw with peace of mind, knowing that your data and transactions are protected at all times.

List of Payment Methods Available 

21 Casino allows Deposits and Withdrawals in 11 FIAT Currencies and 5 Cryptocurrencies

Depositing funds into your 21 Casino account is a seamless and efficient process. The casino accepts deposits in 11 different fiat currencies, including popular options like USD, EUR, and GBP, as well as several regional currencies such as ARS, BRL, and INR. 

Apart from the usual FIAT currencies, 21 Casino has embraced the growing trend of cryptocurrency gambling by accepting deposits in 5 major digital currencies, including Bitcoin, Ethereum, and Litecoin. This versatility ensures that players from around the world can easily fund their accounts using their preferred currency.

Deposit and Withdrawal Limits 

The casino boasts a minimum withdrawal amount of just $10, making it accessible to players with varying bankroll sizes. On the upper end, players can withdraw up to $20,000 per month, providing ample flexibility for high rollers and winners alike. 

21 Casino Customer Support Test

After conducting a thorough three-week evaluation, we’ve given 21 Casino a score of 60 out of 100 for their customer support function. This score falls short of the market average, however there are still some notable aspects of their support system worth discussing.

First, let’s talk about the various ways you can reach out to 21 Casino’s support team. The casino offers three main channels of communication: email, live chat, and a help center. 

During our testing period, we found the live chat feature to be relatively responsive, with an average wait time of just 2 minutes. This is on par with the market average.

However, it was disappointing to see that 21 Casino does not offer 24/7 support, which affects players in different time zones, or those who prefer to play during off-peak hours. 

When it comes to the quality of support provided, our experience with 21 Casino’s support team was generally positive. The representatives we interacted with were able to provide clear and helpful answers to our queries. They demonstrated a genuine desire to assist players and resolve any issues in a timely manner.

How to access the Customer Support Channels at 21 Casino

That being said, there is certainly room for improvement in terms of the overall support experience. While the live chat and email channels are valuable resources, the lack of a dedicated phone support line may be a disadvantage for players who prefer a more personal, voice-based approach to problem-solving.

Furthermore, while the help center provides decent information on various topics, such as account management, bonuses, and technical issues, it could benefit from a more intuitive organization and search functionality to help players find the answers they need more efficiently.

Despite these shortcomings, it’s clear that 21 Casino is committed to providing a solid customer support experience. The support team’s responsiveness and helpfulness are commendable, and the variety of contact methods available ensures that players have options when seeking assistance.

Company Details

21 Casino Usability & Mobile Gaming Test

An exceptional online casino experience, means swift loading times, intuitive navigation, easy access to games and services, and a platform that is designed to work as good on mobile devices as it is on desktop. 

After conducting a thorough audit of 21 Casino’s website usability and mobile play, we have awarded them an overall score of 74 in this category, which falls slightly below the market average. This score still falls under the Very Good rating of our scoring system. Meaning the casino still provides a satisfactory experience, it’s just that some others do it slightly better!

First, let’s talk about mobile performance. In our tests, 21 Casino achieved a score of 65, which is lower than the market average. There is definitely room for improvement in terms of mobile speed, however, it’s important to note that the casino’s website is still accessible and functional on mobile devices.

As for clarity and readability of the site, 21 Casino fares better, with a score of 84, which is just short of the market average. The website’s design and layout are generally user-friendly and easy to navigate. The interface is intuitive, and important information is readily available, making it simple for both new and experienced players to find what they need.

Ease of use is another area where 21 Casino performs well, matching the market average with a score of 86. The casino’s platform is designed to be accessible and straightforward, with a clear structure and logical navigation. Whether you’re looking to browse games, make a deposit, or contact customer support, you’ll find the process to be smooth and hassle-free.

21 Casino Mobile Apps

One potential drawback for some players is the lack of dedicated mobile apps for iOS and Android devices. While the absence of native apps may be disappointing for those who prefer a more seamless mobile gaming experience, it’s worth remembering that the casino’s website is optimized for mobile browsers. Which means you can still access this casino and their games on your smartphone or tablet.

21 Casino Safety, Security and Responsible Gambling Audit

We firmly believe that any reputable casino should be licensed, have advanced security measures for transactions, independent certifications to ensure fair play, and should also promote responsible gambling by providing self-regulation tools, and offering dedicated assistance for gambling-related issues. 

With that said, let’s see how 21 Casino did in this category. 

We’ve given 21 Casino an overall score of 59 out of 100 for security. This falls way below the market average. While this score may raise some concerns, let’s look at the various aspects that contribute to the casino’s overall safety and security, and where it can improve.

First, let’s talk about licensing. 21 Casino holds two licenses, one from the Malta Gaming Authority (MGA) and another from the United Kingdom Gambling Commission (UKGC). These licenses indicate that the casino operates under strict regulations and must adhere to industry standards, which in itself provides a level of trust.

List of Licenses

As for technical security, 21 Casino employs SSL encryption to protect players’ sensitive information and financial transactions. 

One area where 21 Casino falls short is independent testing. The casino does not appear to be independently audited by eCOGRA, a leading third-party testing agency in the online gambling industry. This lack of external verification may raise questions about the fairness and randomness of the games offered.

Fair Play at 21 Casino: RTP Audits

On a positive note, 21 Casino does provide transparent game rules, allowing players to understand the mechanics and odds of each game they play. However, the casino could improve its transparency by disclosing payout rates, which would give players a clearer picture of the potential returns they can expect from each game.

Responsible Gambling Tools Offered by 21 Casino

When it comes to responsible gambling, 21 Casino offers a range of tools to help players maintain control over their gaming habits. These tools include deposit limits, self-exclusion options, cool-off periods, and reality checks. By utilizing these features, you can set boundaries and ensure that your gambling remains a fun and enjoyable experience.

One notable absence in 21 Casino’s responsible gambling toolkit is the withdrawal lock feature. This tool prevents players from reversing their withdrawals, ensuring that winnings are not temptingly accessible for further play. The lack of this feature may be a drawback for some players who struggle with impulse control.

Despite these limitations, 21 Casino does have a robust verification process in place, which helps prevent fraudulent activities and underage gambling. By requiring players to verify their identity and age, the casino maintains a safe and secure environment for all users.

Kurtis Miller