21 Casino
A Data-Driven Review

See How 21 Casino Stacks Up on Over 200 Data Points

With an overall score of 73, 21 Casino earns a "Very Good" rating, positioning itself as a strong contender in the competitive online gambling landscape. But how does it truly stack up against industry standards? Join us as we unveil the results of our comprehensive analysis, giving you an objective, detailed look at what 21 Casino brings to the table.

Market Average - 79
Bonuses & Promotions Rating Icon Bonuses & Promotions
72

A solid lineup of bonuses, including a welcome offer and loyalty program.

Market Average - 79
Game Selection Rating Icon Games & Providers
74

The game selection is quite good, but the addition of more slots would elevate the offering.

Market Average - 79
Payments & Banking Rating Icon Payments & Banking
95

With 30 payment methods and support for multiple currencies, 21 Casino caters to a global audience.

Market Average - 83
Support Rating Icon Customer Support
60

While the support team is helpful, the lack of 24/7 availability and phone support may disappoint some players.

Market Average - 79
Usability Rating Icon Mobile & Usability
74

While functional, the mobile platform could be enhanced with native apps and improved optimization.

Market Average - 78
Security Rating Icon Safety & Security
59

Licensing from reputable authorities and secure payment methods provide a foundation of trust but there is room for improvement.

Popularity Rating Icon Popularity

Market Average - 80
21 Casino Logo
Our Verdict

21 Casino is a solid choice for players looking for a wide range of payment options, including cryptocurrencies, and a generous welcome bonus package. The loyalty program and high roller bonuses are also exciting features that make 21 Casino stand out. However, we did notice some areas that need improvement. The customer support at 21 Casino falls short compared to industry standards, and while the overall security measures are adequate, there's room for growth in terms of transparent payout rates and independent testing. Despite these drawbacks, 21 Casino remains a decent option for online gambling enthusiasts looking for a diverse selection of games and a fairly rewarding bonus structure.

T&Cs

18+ | Play Responsibly | Begambleaware.org

First Deposit Bonus $ 300 35X Wagering
Free Spins 21
Providers
Banking
Games 2204+
Mobile Apps No
Live Casino Yes
Regulated By
MGA (Malta) UKGC (UK)
Min Deposit $ 10
Max Deposit N/A
Min Withdrawal $ 10
Max Withdrawal $ 20000
Show More Show Less

Best For

  • Players looking for a wide variety of payment options, with 30 methods available, including cryptocurrencies.
  • Those seeking a solid welcome bonus of up to $300, along with 21 free spins for new players.
  • Users who value a strong loyalty program and high roller bonuses.

Areas that Need Improvement

  • Customer support could be enhanced, as the casino falls short of the industry average in this category.
  • The overall security score of 59 leaves room for improvement, particularly in areas such as transparent payout rates and independent testing by eCOGRA.
  • Mobile compatibility and performance could be better.

21 Casino Review

We’ve put 21 Casino through our rigorous, data-driven review process. Our team of experts has thoroughly evaluated over 200 factors across six crucial categories, including bonuses, game selection, payment options, customer support, mobile usability, and security. 

Whether you’re a seasoned player or just starting out, our review will provide you with the insights needed to determine if 21 Casino is the right fit for you. Let’s get going. 


21 Casino Bonuses and Offers Analysis

Bonuses & Promotions Verdict
A Solid Foundation with Room for Growth
72
Factor 21 Casino Market Average Rating
Bonuses & Promotions 72 79 Very Good

Our Verdict

21 Casino offers a diverse range of bonuses, from no deposit bonuses to free spins and a VIP program, there’s something for everyone. The welcome bonus is also fairly competitive. While the overall bonus score may not be the highest in the industry, 21 Casino still delivers value and variety in its promotional offerings. With a few tweaks and enhancements, this online casino could easily rise to the top of the pack.

We’ve done our homework and analyzed everything this online casino has to offer, giving it an overall bonus score of 72 out of 100. While this score is slightly below the market average, don’t click away just yet as there’s still plenty to explore.

What should one expect from a good casino bonus program? According to me a good online casino should offer generous amounts with fair wagering requirements that you can use across the whole library of casino games. In fact, I would say, a few well-crafted bonuses can often provide more value than a pile of promotions with hidden conditions. 

Let’s see what 21 Casino’s bonus program looks like.

Mobile view of 21 Casino homepage featuring a welcome message and popular slot games.
21 Casino homepage inviting users to enjoy their stay with highlighted slot games and an elegant theme.

6 Types of Bonuses Available

First things first, let’s talk about the variety of bonuses available at 21 Casino. We found six different types of bonuses up for grabs, including a welcome bonus, no deposit bonus, free spins for new players, a VIP/loyalty program, high roller bonuses, and regular free spins promotions. That’s a pretty solid lineup if you ask me.

Type of Casino Bonus Available
Welcome Bonus YES
No Deposit Bonus YES
First Deposit Free Spins YES
Live Casino Bonus NO
Reload Bonus NO
Cashback Bonus NO
VIP/Loyalty Program YES
High Roller Bonus YES
Refer-a-Friend Bonus NO
Anniversary Bonus NO
Birthday Bonus NO
Seasonal or Event-Specific Promotions NO
Tournaments NO
Payment Method Bonus NO
Mobile-Exclusive Bonuses NO
Sticky Bonus NO
Regular Free Spins Promotions YES
Online Casino Bonuses & Promotions Available at 21 Casino

Now, let’s get into the nitty-gritty of these bonuses. The no deposit bonus is always a crowd-pleaser, giving you a chance to test the waters without risking your own cash. And if you’re a high roller, you’ll be happy to know that 21 Casino has some exclusive bonuses just for you. The VIP/loyalty program is also a nice touch, rewarding players for their dedication and commitment to the casino.

But what about those regular free spins promotions? We were pleasantly surprised to find that 21 Casino offers these on a consistent basis, giving players even more chances to play for real money without breaking the bank.

Up To $300 in Bonuses Available for New Players

Of course, we can’t forget about the welcome bonus. This is the bread and butter of any online casino. At 21 Casino, new players can claim up to $300 in bonuses on their first deposit which is just slightly above the market average. 

Factor 21 Casino Market Average
Total First Deposit Bonus Amount 300$ 533$
Welcome Bonus Wagering Requirements 35x 38x
Free Spins for New Players 21 46
Wagering Requirements for Free Spins 35x 26x
21 Casino Welcome Bonus Compared to other Online Casinos

New depositing players at 21 Casino will also receive 21 free spins as part of the welcome package. The wagering requirements for these free spins are also set at 35x, which is slightly higher than the market average.

It’s worth mentioning also that 21 Casino’s bonuses are non-sticky, which is a huge plus in our book. Non-sticky bonuses, also known as parachute bonuses, allow you to withdraw your deposit and winnings without touching the bonus funds. This means you can avoid those pesky wagering requirements altogether if you don’t dip into your bonus balance. 

Mobile view of 21 Casino promotions page offering bonus spins and a first deposit bonus.
21 Casino promotions page showcasing a welcome offer with bonus spins and a generous first deposit bonus.

Current Casino Promotions

First-Deposit , Welcome Bonus
21 Casino Logo
Bonus details 21Casino’s New Player Bonus: 121% up to $300 on your 1st Deposit
Use bonus code Automatically Applied
T&C

Get 121% deposit bonus up to $300 and Bonus Spins on Book of Dead on the first deposit of minimum $10. Deposits via Skrill or Neteller are not eligible for the welcome bonus. Wagering Requirements: 35x. Validity: 30 Days. 18+. Terms and Conditions Apply.


21 Casino Games and Providers Evaluation

Game Selection Verdict
Diverse Gaming Library but Room for Growth in slots
74
Factor 21 Casino Market Average Rating
Game Selection 74 79 Very Good

Our Verdict

21 Casino offers a wide array of games. While their overall score of 74 may not be the highest in the industry, the casino still delivers a solid gaming experience with a particular emphasis on table game variety. With a few strategic slots additions, 21 Casino has the potential to become a top contender in the online gaming world.

A good online casino should offer a stellar games selection, providing you with a constant stream of new and exciting options to explore. 

After carefully analyzing and scoring various aspects of their gaming selection, we’ve given 21 Casino a total score of 74 out of 100 in this category. Their game library may not be the most extensive in the industry, however it’s still ‘Very Good’ and there’s still plenty to explore and enjoy at this online casino.

Factor 21 Casino Market Average
Total Games 2204 4261
Total Providers 162 85
Game Selection Comparison vs. Market Averages at 21 Casino

When it comes to game variety, 21 Casino offers a good selection of 2,204 games from 162 different providers. They have a wide range of options, from classic slots and table games to live dealer experiences and exclusive titles. So you’re sure to find something that you’ll enjoy playing. 

Over 2,200 Games Are Available at 21 Casino as of July 2024

Types of Games 21 Casino Market Average
Slot Games 1910 3736
Live Dealer and Table Games 155 254
Exclusive Games 0 19
Other Games Comparison

Approximately 1,900 Slot Games To Play at 21 Casino

21 Casino’s slots selection carries approximately 1,900 slot games, so in reality you’ll have no shortage of options to choose from. That said, it is still below the market average, meaning you’ll find a bigger selection of slots in many other online casinos.

The good news is that 21 Casino carries many of the popular slot titles like “Tropi Cool,” “Big Bamboo,” “Wanted Dead or a Wild,” and “Vikings Go Berzerk”.

Apart from this, 21 Casino has also partnered with the most popular software providers in the industry like Evolution Gaming, Microgaming, NetEnt, and Yggdrasil Gaming. This ensures you get to play on some of the most cutting-edge and entertaining slots on the market.

21 Casino offers 223 Megaways slots and 240 progressive jackpot slots, which are slightly above the market average, and which demonstrates that 21 Casino is providing the most sought after types of slots. 

Live Casino, Live Dealer and Table Games

Types of Table Games 21 Casino Market Average
Roulette Games 50 67
Blackjack Games 43 110
Baccarat Games 10 45
Poker Games 45 27
Dice Games 7 6
Game Shows 24 27
21 Casino Live Game Selection Compared to other Online Casinos

21 Casino’s live casino and table games selection does not disappoint. With 155 live dealer and table games available, you can enjoy playing alongside professional dealers in real-time.

You can choose from 50 different roulette variations, 43 blackjack tables, 10 baccarat games, and 45 poker options. You can also explore a variety of dice games and game shows, such as “Crazy Time” and “Monopoly Live,” for a truly immersive and entertaining experience.

Game Providers Available

Factor 21 Casino Market Average
Total Providers Available 162 85
21 Casino Providers Selection Compared to other Online Casinos

Top Software Providers at 21 Casino

  • Hacksaw Gaming Hacksaw Logo
  • Evolution Gaming Evolution Logo
  • Microgaming Microgaming Logo
  • NetEnt NetEnt Logo
  • Relax Gaming Relax Gaming Logo
  • Yggdrasil Gaming Yggdrasil Gaming Logo
  • Thunderkick Gaming Thunderkick Gaming Logo


21 Casino Payments, Currencies & Banking Analysis

Payments & Banking Verdict
21 Casino’s Payment & Withdrawal system Exceeds Expectations
95
Factor 21 Casino Market Average Rating
Payments & Banking 95 79 Excellent

Our Verdict

With an extensive array of deposit and withdrawal options, support for multiple currencies, and a focus on security and efficiency, 21 Casino sets the bar high for online casino banking. While there may be room for improvement in certain areas, such as the addition of more region-specific payment methods, the overall experience is one that caters to the needs and preferences of a diverse player base. 

When it comes to online casinos, a great payment and banking system is characterized by robust security measures, a wide range of payment options, and lightning-fast transactions with low or no fees. 

After thoroughly analyzing and ranking 21 Casino’s payment providers and overall selection of currencies, we found their payment and banking options to be excellent, deserving a score of 95, placing them well above the market average in this category.

30 Payments Methods Available at 21 Casino

One of the standout features of 21 Casino’s banking system is the sheer variety of payment methods available. With a total of 30 different options, including credit/debit cards, e-wallets, bank transfers, mobile payments, online banking, vouchers, and even cryptocurrencies, players have the flexibility to choose the method that best suits their needs. 

Payment Methods Type 21 Casino Market Average
Credit/Debit Card 5 3
E-Wallet/Digital Wallet 9 8
Bank Transfers/Direct Banking 2 3
Mobile Payments 3 1
Online Banking/Bank Link 7 7
Voucher/Prepaid Card 3 2
Cryptocurrency 5 2
Total Payment Methods 30 23
21 Casino Total Payments By Category Compared to other Online Casinos

As for processing times, 21 Casino aims to handle all withdrawal requests promptly and efficiently, with most transactions being completed within 24-48 hours, depending on the chosen payment method.

To ensure the security of your funds and personal information, 21 Casino employs state-of-the-art encryption technology and adheres to strict regulatory guidelines. This means you can deposit, play, and withdraw with peace of mind, knowing that your data and transactions are protected at all times.

List of Payment Methods Available 

  • MasterCard Mastercard Logo Thumb
  • Visa VISA Logo Thumb
  • PayPal PayPal Logo Thumb
  • Skrill Skrill Logo Thumb
  • Paysafecard Paysafecard Logo Thumb
  • Interac Interac Logo Thumb
  • EzeeWallet EzeeWallet Logo Thumb
  • Trustly Trustly Logo Thumb
  • MuchBetter MuchBetter Logo Thumb
  • InstaDebit InstaDebit Logo Thumb
  • Revolut Revolut Logo Thumb
  • NETBanking NET Banking Logo Thumb
  • GooglePay GooglePay Logo Thumb
  • RuPay RuPay Logo Thumb
  • UPI UPI Logo Thumb
  • PayTM PayTM Logo Thumb
  • ELO ELO Logo Thumb
  • Hipercard Hipercard Logo Thumb
  • CashToCode CashToCode Logo Thumb
  • Pix Pix Logo Thumb
  • Boleto Boleto Logo Thumb
  • PicPay PicPay Logo Thumb
  • Diners Club International Diners Club International Logo Thumb
  • NeoSurf NeoSurf Logo Thumb
  • Bitcoin Bitcoin Logo Thumb
  • Ethereum Ethereum Logo Thumb
  • Litecoin Litecoin Logo Thumb
  • Solana (USDC) Solana (USDC) Logo Thumb
  • Tether (USDT) Tether (USDT) Logo Thumb
  • Pay by Phone Pay by Phone Logo Thumb
  • Show more Show more icon
  • Show less Show less icon

21 Casino allows Deposits and Withdrawals in 11 FIAT Currencies and 5 Cryptocurrencies

Currency Type Total Details
Fiat Currencies 11 ARS, BRL, CAD, CLP, EUR, GBP, INR, NOK, NZD, PEN, USD
Crypto Currencies 5 Bitcoin, Ethereum, Litecoin, Solana (USDC), Tether (USDT)
Currencies Accepted By 21 Casino

Depositing funds into your 21 Casino account is a seamless and efficient process. The casino accepts deposits in 11 different fiat currencies, including popular options like USD, EUR, and GBP, as well as several regional currencies such as ARS, BRL, and INR. 

Apart from the usual FIAT currencies, 21 Casino has embraced the growing trend of cryptocurrency gambling by accepting deposits in 5 major digital currencies, including Bitcoin, Ethereum, and Litecoin. This versatility ensures that players from around the world can easily fund their accounts using their preferred currency.

Deposit and Withdrawal Limits 

Type Minimum Maximum
Deposit $ 10 N/A
Withdrawal $ 10 $ 20000/month
21 Casino Deposit & Withdrawal Limits

The casino boasts a minimum withdrawal amount of just $10, making it accessible to players with varying bankroll sizes. On the upper end, players can withdraw up to $20,000 per month, providing ample flexibility for high rollers and winners alike. 


21 Casino Customer Support Test

Support Verdict
21 Casino’s Support: Responsive Yet Limited
60
Factor 21 Casino Market Average Rating
Support 60 83 Very Good

Our Verdict

While 21 Casino’s customer support system may not be the industry leader, it still provides a decent level of service to players. The responsive live chat feature and helpful representatives are definite strengths, but the lack of 24/7 availability and phone support may leave some players feeling underserved. As 21 Casino continues to grow and evolve, we hope to see them invest in expanding and refining their support offerings to better meet the needs and expectations of their player base. Despite its limitations, 21 Casino’s support team remains committed to assisting players and resolving issues as effectively as possible.

After conducting a thorough three-week evaluation, we’ve given 21 Casino a score of 60 out of 100 for their customer support function. This score falls short of the market average, however there are still some notable aspects of their support system worth discussing.

First, let’s talk about the various ways you can reach out to 21 Casino’s support team. The casino offers three main channels of communication: email, live chat, and a help center. 

Support Details 21 Casino Market Average
Total Support Channels 3 3
Chat Response Time 2 minutes 2 minutes
Support Quality Very Good Excellent
21 Casino Support Compared To Other Online Casinos

During our testing period, we found the live chat feature to be relatively responsive, with an average wait time of just 2 minutes. This is on par with the market average.

However, it was disappointing to see that 21 Casino does not offer 24/7 support, which affects players in different time zones, or those who prefer to play during off-peak hours. 

When it comes to the quality of support provided, our experience with 21 Casino’s support team was generally positive. The representatives we interacted with were able to provide clear and helpful answers to our queries. They demonstrated a genuine desire to assist players and resolve any issues in a timely manner.

How to access the Customer Support Channels at 21 Casino

Customer Support Channel Details
Phone N/A
Email [email protected]
Live Chat Yes
Help Center Link
21 Casino Support Channels Details

That being said, there is certainly room for improvement in terms of the overall support experience. While the live chat and email channels are valuable resources, the lack of a dedicated phone support line may be a disadvantage for players who prefer a more personal, voice-based approach to problem-solving.

Furthermore, while the help center provides decent information on various topics, such as account management, bonuses, and technical issues, it could benefit from a more intuitive organization and search functionality to help players find the answers they need more efficiently.

Despite these shortcomings, it’s clear that 21 Casino is committed to providing a solid customer support experience. The support team’s responsiveness and helpfulness are commendable, and the variety of contact methods available ensures that players have options when seeking assistance.

Company Details

Item Details
Headquarters 85 St John Street, Valletta, VLT1165, Malta
Website https://www.21casino.com/
Year Established 2015
21 Casino Company Details


21 Casino Usability & Mobile Gaming Test

Usability Verdict
Room for Growth but good enough.
74
Factor 21 Casino Market Average Rating
Usability 74 79 Very Good

Our Verdict

21 Casino’s platform usability and mobile performance may not be the industry leader, however it still provides a functional and accessible platform for players. The casino’s website is easy to navigate, with a clear structure and intuitive design, however, the lack of a dedicated mobile app and slower than expected mobile performance means there’s room for optimization. Despite these challenges, 21 Casino remains a very good choice for those seeking a user-friendly and accessible online gaming platform.

An exceptional online casino experience, means swift loading times, intuitive navigation, easy access to games and services, and a platform that is designed to work as good on mobile devices as it is on desktop. 

After conducting a thorough audit of 21 Casino’s website usability and mobile play, we have awarded them an overall score of 74 in this category, which falls slightly below the market average. This score still falls under the Very Good rating of our scoring system. Meaning the casino still provides a satisfactory experience, it’s just that some others do it slightly better!

Factor 21 Casino Market Average
Mobile Performance Score 65 72
Clarity and Readability 84 87
Ease of Use 86 86
21 Casino Usability Compared To Other Online Casinos

First, let’s talk about mobile performance. In our tests, 21 Casino achieved a score of 65, which is lower than the market average. There is definitely room for improvement in terms of mobile speed, however, it’s important to note that the casino’s website is still accessible and functional on mobile devices.

As for clarity and readability of the site, 21 Casino fares better, with a score of 84, which is just short of the market average. The website’s design and layout are generally user-friendly and easy to navigate. The interface is intuitive, and important information is readily available, making it simple for both new and experienced players to find what they need.

Ease of use is another area where 21 Casino performs well, matching the market average with a score of 86. The casino’s platform is designed to be accessible and straightforward, with a clear structure and logical navigation. Whether you’re looking to browse games, make a deposit, or contact customer support, you’ll find the process to be smooth and hassle-free.

Mobile view of 21 Casino registration form for new users to sign up and create an account.
21 Casino registration form allowing new users to create an account and start playing with ease.

21 Casino Mobile Apps

App Type Available Link
iOS App No N/A
Android App No N/A
21 Casino Mobile Applications Availability

One potential drawback for some players is the lack of dedicated mobile apps for iOS and Android devices. While the absence of native apps may be disappointing for those who prefer a more seamless mobile gaming experience, it’s worth remembering that the casino’s website is optimized for mobile browsers. Which means you can still access this casino and their games on your smartphone or tablet.


21 Casino Safety, Security and Responsible Gambling Audit

Security Verdict
Good enough but we’d like to see independent testing
59
Factor 21 Casino Market Average Rating
Security 59 78 Good

Our Verdict

While 21 Casino has some strong safety and security measures in place, such as licensing and secure payment methods, there are areas where the casino could improve. Most significantly in the lack of independent testing. However, the casino’s commitment to responsible gambling tools and their robust verification process demonstrates a dedication to player safety. 

We firmly believe that any reputable casino should be licensed, have advanced security measures for transactions, independent certifications to ensure fair play, and should also promote responsible gambling by providing self-regulation tools, and offering dedicated assistance for gambling-related issues. 

With that said, let’s see how 21 Casino did in this category. 

We’ve given 21 Casino an overall score of 59 out of 100 for security. This falls way below the market average. While this score may raise some concerns, let’s look at the various aspects that contribute to the casino’s overall safety and security, and where it can improve.

Factor Available
Licenses 2
SSL Usage Yes
Secure Payments Yes
Independently Tested (eCogra) No
Responsible Gambling Tools Yes
Game Rules Transparency Yes
Transparent Payout Rates No
Transparent Policies Yes
Verification Process Yes
21 Casino Security Details

First, let’s talk about licensing. 21 Casino holds two licenses, one from the Malta Gaming Authority (MGA) and another from the United Kingdom Gambling Commission (UKGC). These licenses indicate that the casino operates under strict regulations and must adhere to industry standards, which in itself provides a level of trust.

List of Licenses

  • MGA (Malta) MGA (Malta)
  • UKGC (UK) UKGC (UK)

As for technical security, 21 Casino employs SSL encryption to protect players’ sensitive information and financial transactions. 

One area where 21 Casino falls short is independent testing. The casino does not appear to be independently audited by eCOGRA, a leading third-party testing agency in the online gambling industry. This lack of external verification may raise questions about the fairness and randomness of the games offered.

Fair Play at 21 Casino: RTP Audits

On a positive note, 21 Casino does provide transparent game rules, allowing players to understand the mechanics and odds of each game they play. However, the casino could improve its transparency by disclosing payout rates, which would give players a clearer picture of the potential returns they can expect from each game.

Factor 21 Casino Market Average
Return to Player 96.00% 74.22%
21 Casino RTP Compared To Other Online Casinos

Responsible Gambling Tools Offered by 21 Casino

Tool Available
Deposit Limits Yes
Loss Limits No
Wagering Limits No
Session Time Limits No
Self-Exclusion Yes
Cool-Off Periods Yes
Reality Checks Yes
Withdrawal Lock No
Self-Assessment Tests Yes
21 Casino Gambling Tools Details

When it comes to responsible gambling, 21 Casino offers a range of tools to help players maintain control over their gaming habits. These tools include deposit limits, self-exclusion options, cool-off periods, and reality checks. By utilizing these features, you can set boundaries and ensure that your gambling remains a fun and enjoyable experience.

One notable absence in 21 Casino’s responsible gambling toolkit is the withdrawal lock feature. This tool prevents players from reversing their withdrawals, ensuring that winnings are not temptingly accessible for further play. The lack of this feature may be a drawback for some players who struggle with impulse control.

Despite these limitations, 21 Casino does have a robust verification process in place, which helps prevent fraudulent activities and underage gambling. By requiring players to verify their identity and age, the casino maintains a safe and secure environment for all users.